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About Us

Agnostic thought leaders in fully connected customer experiences, driven by data.​

What Makes Us Different

Digital Balance are a specialist digital analytics and optimisation consultancy, providing strategic advice and hands on expertise to empower business leaders to turn data into business value. We provide a range of services across marketing technology platform enablement, data and analytics, strategy and customer experience, experimentation and optimisation, and partner with leading marketing technology tools and platforms to deliver best practice data solutions.

We're independent and agnostic

We provide unbiased strategic advice, recommendations, and insights.

We believe in total transparency, often-times providing checks and balances for our clients.

We diagnose problems before solutions

We aim to understand your business holistically through stakeholder interviews, workshops, and conversations to properly understand your most pressing problems before we think about the solutions that will work for you.

Our people think strategically and tactically

We are big picture thinkers with micro attention to detail that understand complex organisations. Our expertise is creating strategies and frameworks that will help you leverage your people, data and technology investments.

We believe success lies in empowering your people

Your people are critical to your success. We help empower them through mentoring and training, proven processes, and frameworks that provide clarity on what’s important to you.

Our Ways Of Working With Our Clients Is Important To Us​

As a consultancy, we partner with our clients and thrive on working collaboratively on the one team. We work to elevate and add value in line with your KPIs, as well as upskill and support your people to transform you into a data-led organisation. Mentoring is at the heart of everything we do.

Our senior Team

Richard Taylor

Richard Taylor

Managing Director & Strategy Lead

Richard has been working in the technology sector since 1984, working as Head of Digital for some of Australia’s biggest ad/media agency groups and leading independents.

He has developed wearable tech for a national media company and created loyalty programs for global retailers.

Richard provides 'big-picture' technical strategy for our clients as well as running the business as Managing Director.

Paul Broomfield

Paul Broomfield

Technical Lead

Paul creates incredible tech answers for clients. Everything from web analytics to custom API integrations, outdoor digital signs to sentiment controlled light bulbs and arcade machines.

With a background in full stack web development, Paul can translate technical jargon for non-tech stakeholders with ease.

Sam Harris

Sam Harris

Business Development Manager

Sam started his career at Channel 9 in the late 1990s. Since then he has worked in multiple roles at SBS, Authentic Entertainment, Starcom, ARN, 3 years in the start-up space and more.

Sam has a Bachelor of Business Administration, Business, Management, and Marketing.

Puriphan "Pream" Sawatudomphon

Consultant – Data & Platforms

Pream has been working as data analyst utilising the Google Marketing Platform and Google Cloud Platform products since 2017.

He has a background in website and mobile app development utilising JavaScript, SQL, Python, Swift, and Objective C. He has developed several iOS applications including designing the UI.

Pream has a Bachelor’s Degree in Science, Major Applied Statistics

Languages: English, Thai

Warren Kuah

Analyst – Data & Platforms

A recent graduate in information systems, Warren has a passion for developing data tools & solutions utilising his software development and cloud engineering skills.

On top of his HTML, CSS and JS knowledge, Warren knows Python & Java; and is an AWS Certified Cloud Practitioner,

Warren holds a Master of Information Systems and Double Bachelor of Business & Creative Industries.

Languages: English

Want to join the DB team?

Check our careers page for currently available roles

Our technology partners

We are committed to staying independent and agnostic.

Our clients need to know they’re getting the unbiased advice we’re known for.

Our consultants are certified by Adobe, Google and our other technology partners.

Our technology partners

We are committed to staying independent and agnostic.

It’s important for our clients to know they’re getting the unbiased advice we’re known for.

Our consultants are certified by Adobe, Google and our other technology partners.

Contact us

to discuss a range of services and support to suit your business needs and goals.

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Martech Talks: The End Of Cookies

This webinar was recorded in May 2024.

Note that the information contained in this presentation should not be taken as legal advice. Digital Balance and its partners recommend that you undertake your own legal investigation.

Martech Talks: The Four Stages Of Attribution Excellence

This webinar was recorded in April 2024.

Download the full 2024 Digital Experience Benchmarks report from Contentsquare.

Note that the information contained in this presentation should not be taken as legal advice. Digital Balance and its partners recommend that you undertake your own legal investigation.

Martech Talks: The Four Stages Of Attribution Excellence

This webinar was recorded in October 2023.

Note that the information contained in this presentation should not be taken as legal advice. Digital Balance and its partners recommend that you undertake your own legal investigation.

Martech Talks: Privacy and Data Governance

This webinar was recorded in August 2023.

Note that the information contained in this presentation should not be taken as legal advice. Digital Balance and its partners recommend that you undertake your own legal investigation.

Martech Talks: Privacy Changes and Data Security

This webinar was recorded in July 2023.

 

Note that the information contained in this presentation should not be taken as legal advice. Digital Balance and its partners recommend that you undertake your own legal investigation.