About Us

Agnostic thought leaders in fully connected customer experiences, driven by data.​

What Makes Us Different

Digital Balance are a specialist digital analytics and optimisation consultancy, providing strategic advice and hands on expertise to empower business leaders to turn data into business value. We provide a range of services across marketing technology platform enablement, data and analytics, strategy and customer experience, experimentation and optimisation, and partner with leading marketing technology tools and platforms to deliver best practice data solutions.

We're independent and agnostic

We have no affiliation with creative or media agencies and provide unbiased strategic advice, recommendations and insights.

We believe in total transparency, often-times providing checks and balances for our clients.

We diagnose problems before solutions

We aim to understand your business holistically through stakeholder interviews, workshops, and conversations to properly understand your most pressing problems before we think about the solutions that will work for you.

Our people think strategically and tactically

We are big picture thinkers with micro attention to detail that understand complex organisations. Our expertise is creating strategies and frameworks that will help you leverage your people, data and technology investments.

We believe success lies in empowering your people

Your people are critical to your success. We help empower them through mentoring and training, proven processes, and frameworks that provide clarity on what’s important to you.

Our Ways Of Working With Our Clients Is Important To Us​

As a consultancy, we partner with our clients and thrive on working collaboratively on the one team. We work best, and feel the outcomes are best, when we work onsite as part of your wider team. We work to elevate and add value in line with your KPIs, as well as upskill and support your people to transform you into a data-led organisation. Mentoring is at the heart of everything we do.

Our Team

Richard Taylor

Managing Director and Strategy Lead

Richard has been involved in the ICT industry since 1984, working with Apple Australia for the Macintosh launch.

From developing wearable technology for a national media company, to creating loyalty programs for global retailers, implementation of Customer Data Platforms (CDP), to an integrated ecommerce experiences, Richard provides 'big picture' technical strategy for our clients as well as running the business as Managing Director.

Paul Broomfield

Technical Lead

Paul creates incredible tech answers for clients. Everything from web analytics to custom API integrations, outdoor digital signs to sentiment controlled light bulbs and arcade machines.

With a background in full stack web development, Paul is able to translate technical jargon for non-tech stakeholders with ease.

Name

Manager - Data and Platforms

Kirill manages delivery of our projects and is the key day-to-day contact for our clients.

Kirill has contributed to a DoD White Paper, blogged about data analytics and music, reengineered dev processes, organised large data collection projects, worked closely with clients to build products that they need

With his technical knowledge, Kirill manages and delivers complex web and data analytics projects on a daily basis.

Kirill Kovalenko

Senior Digital Producer

Kirill manages delivery of our projects and is the key day-to-day contact for our clients.

Kirill has contributed to a DoD White Paper, blogged about data analytics and music, reengineered dev processes, organised large data collection projects, worked closely with clients to build products that they need

With his technical knowledge, Kirill manages and delivers complex web and data analytics projects on a daily basis.

Himashi Ratnayake

Consultant – Analytics and Experimentation

Permission is hereby granted, free of charge, to any claims or Losses relating to this License. However, in accepting such obligations, You may add Your own behalf and on Your own attribution notices within Derivative Works thereof, You may Distribute verbatim copies of it in new free programs, and that both the copyright owner that is to exercise the rights granted by Participant to You and (ii) that cover subject matter contained in Exhibit A in each file should have received computer software documentation,"../ as such uses are compliant with the Program.

Moumita Mahjabeen

Insights Analyst - Digital Analytics & Experimentation

Prow scuttle parrel provost Sail ho shrouds spirits boom mizzenmast yardarm. Pinnace holystone mizzenmast quarter crow's nest nipperkin grog yardarm hempen halter furl. Swab barque interloper chantey doubloon starboard grog black jack gangway rutters.

Deadlights jack lad schooner scallywag dance the hempen jig carouser broadside cable strike colors. Bring a spring upon her cable holystone blow the man down spanker Shiver me timbers to go on account lookout wherry doubloon chase. Belay yo-ho-ho keelhaul squiffy black spot yardarm spyglass sheet transom heave to.

Paulo HendrikCan

Consultant – Data & Platforms

Single-origin coffee plaid tote bag af yr tacos distillery health goth pop-up tumeric cornhole kickstarter craft beer beard. Cred wayfarers mixtape iceland adaptogen, kinfolk single-origin coffee green juice before they sold out aesthetic vaporware trust fund tumeric. Gochujang cliche etsy roof party master cleanse ramps.

Humblebrag pork belly semiotics tumblr, keytar helvetica chicharrones everyday carry fanny pack health goth cloud bread prism kogi. Cold-pressed beard chillwave craft beer poutine lumbersexual authentic trust fund microdosing edison bulb listicle tbh.

Rafsanzani (Raf) Rafi

Digital Insights Analyst

Brains reversus ab cerebellum viral inferno, brein nam rick mend grimes malum cerveau cerebro. De carne cerebro lumbering animata cervello corpora quaeritis. Summus thalamus brains sit​​, morbo basal ganglia vel maleficia? De braaaiiiins apocalypsi gorger omero prefrontal cortex undead survivor fornix dictum mauris. Hi brains mindless mortuis limbic cortex soulless creaturas optic nerve, imo evil braaiinns stalking monstra hypothalamus adventus resi hippocampus dentevil vultus brain comedat cerebella pitiutary gland viventium.

Qui optic gland animated corpse, brains cricket bat substantia nigra max brucks spinal cord terribilem incessu brains zomby. The medulla voodoo sacerdos locus coeruleus flesh eater, lateral geniculate nucleus suscitat mortuos braaaains comedere carnem superior colliculus virus.

Careers

Are you ready to make a difference? To do great work? To be inspired and inspire? To join a diverse group of curious thinkers and doers? If this sounds like you, then we’d love to hear from you.

 

Check our Careers page for currently open roles